Start the Process

Complaint Form

To start the complaint process you must first contact us by phone or by filling out the online contact form . Once you fill out the form we will contact you by phone to discuss your problem briefly and decide if there may be a cause for us to advocate. Once we see a cause we will setup a meeting. At this meeting we ask you to bring copies of all the documentation and supporting evidence you have. You will discuss your complaint with our representatve(s). Once we accept your complaint we will have you fillout our investigation request form, and authorization form. Once all forms are filled out and signed we will begin investigation of your complaint.

Once we begin the investigation, we will keep you appraised of what we are doing. Any changes that occur to you during our investigation should be reported to the person working with you immediately so we are always on the same foot.

Once we complete our investigation we will sit down with you and discuss our findings and make reccommendations as how to proceed from there. This is when the advocacy begins.